Thank you for shopping at Waggle Paws! Here's what to expect once you place an order.
Processing time
Orders are processed within 1–3 business days (excluding weekends and holidays). You'll receive a confirmation email when your order is placed and another with tracking details once it ships.
Delivery time
Standard delivery usually takes 7–15 business days after processing. Delivery times are estimates and can be affected by carrier delays, weather or peak seasons.
Shipping costs
Standard shipping is free on US orders over $35. For orders under $35, shipping is calculated at checkout.
Multiple packages
Items in the same order may ship from different warehouses and arrive in separate packages, each with its own tracking number.
Tracking your order
Use the tracking link in your shipping confirmation email. Tracking can take a few days to update after the label is created. If there is no update after 7 days, contact us.
Incorrect address
Please double-check your shipping address at checkout. Contact us as soon as possible if you need to change it — we can update it only before the order ships.
Lost or damaged packages
If your package is lost or arrives damaged, email us at wagglepaws8@gmail.com with your order number (and photos for damaged items), and we'll make it right.
Contact
Questions? Email wagglepaws8@gmail.com — we reply within 24 hours on business days.